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Auto industry

I’m too dumb to have much of an opinion on the whole auto industry bailout thing, but Seth Godin’s latest comments interested me:

I’d spend a billion dollars to make the creation of a car company turnkey. Make it easy to get all the safety and regulatory approvals… as easy to start a car company as it is to start a web company. Use the bankruptcy to wipe out the hated, legacy marketing portion of the industry: the dealers.

We’d end up with a rational number of “car stores” in every city that sold lots of brands. We’d have super cheap cars and super efficient cars and super weird cars. There’d be an orgy of innovation, and from that, a whole new energy and approach would evolve. Betcha.

The vision is nice – a thriving multiplex of weird and wacky automotive innovation. But this is one of those times when I’m not sure
if it can really work. The economies of scale would appear to be so massive, the initial capital expenditures so huge, that a massive
consolidation seems the inevitable response. It will never, ever, be as easy to start a car company as a web company because in one
you’re dealing with a “product” that is perfectly plastic, perfectly malleable, has no shipping costs, and where only two scarcities figure:
creativity in developers, and human attention in users. None of these are true of physical manufacturing.

Still, as usual, something worth thinking about.

  • I'm from the real America!
  • janie
    I am also a big supporter of my good local independent book seller and make it a point to buy books there when possible but they don't like ordering things so it can be a bit limiting.
  • janie
    Hmmm..I buy the majority of my books at Barnes and Noble because I do spend so many hours hanging out in their store and I don't want it to go away, that to me is a simple decision. (and yes I do have the membership because it easily is paid for over the course of a year) Personally I have found that hanging out in the physical location makes my life infinitely happier than merely ordering online and it has given me more of that warm fuzzy feeling life is all about so I have no problem paying a certain percentage more for my books. I like the fact that my local Barnes and Noble check-out people know me, call me when my stuff is in etc. It may be a chain but it makes me feel like my world has a bit of community in it, take that amazon.com. I may be a damn conservative but by God, I do think there is more to life than saving money.

    Have heard other people rave about Luther Hopkins Honda.
  • houlios
    This Real America talk reminds me that McCain/Palin actually lost the county in NC where she made those remarks.

    Bahah!
  • Yeah, but you're spouting all these un-American ideas, so that's more
    important.

    Remember: being a Real American is dependent only on whether other Real
    Americans think you're a Real American. It can be redefined at their
    convenience.
  • houlios
    Careful there, Hoversten, I'm white, married and was raised a christian, what are the odds I'm not a part of Real America based on that?

  • I don't think Houle is from the Real America.
  • grandlarsony
    Careful Houle. I'd hate to have your name come up on The List. The Gulag wardens don't like Honda-loving capitalists like you.
  • houlios
    I believe that its spelled "Communist" manifesto.

  • DDB
    I think it's $25 for the membership and with the coupons I get, it's worth it. I have a 50% coupon now and usually I have a 15% off which is added to my 20% discount with the card. Get a Barne and Nobles credit card and the scores can really change!

    I don't buy as many books as I used to but I still buy from B&N. It's a comforting place for me and the gratification is instant and we all how important that is.
  • grandlarsony
    Retailing is about providing an experience, where experience combines three things: trying something out (test driving a car or a golf club, reading chapter one), service, and value. If you don't offer an experience that people like, they'll go somewhere else. Barnes and Noble is still able to provide an experience that people appreciate enough that they won't buy all their books at Amazon.com. Same for Hopkins Honda; Houle loves the experience he's had so he not only will return, but he'll encourage others to try it. However, my anecdotal evidence says people hate the current car-buying process. So maybe a hybrid system of less dealers and more online purchasing would be the answer for the auto industry. Research your purchase online, narrow down your options, then head to the central pick-up spot for a test drive and a purchase with the price already assured.

    I'll be completely contradicting myself when I get around to posting my "Community" manifesto, but this sounds like a good idea for now.
  • The Barnes and Noble idea is an interesting one. Here's what I do now: go
    to B&N, find books that look interesting, flip through them, then go home
    and get them from Amazon. Or now, don't even go home - order with my
    iPhone. I feel a little bad about this - I'd like to buy from B&N since I
    hang out there so much, but their shit is at least 30% more than Amazon, and
    I'm not paying whatever it costs to become a B&N member to narrow the gap.

    Frankly, I don't understand how they stay in business. A lot of people
    either feel more guilty than I do, or are more hesitant to buy online.
  • houlios
    We have our cars serviced exclusively at the dealership - they track all the maintenance we had done and when it needs to be done again for both models of our cars. They've also done some work for free and on short notice without an appointment when we've needed it. Also, their waiting room is like a goddamm coffee-shop except that everything in it is free! When I get shit done on our cars I sit in the waiting room/coffee shop and drink tasty lattes, surf the internet and eat posits donuts, muffins and pastries. Plus, when we were buying they basically said they'd match any verifiable price we brought in to them and they did. Its been nothing but a perfect experience at Luther Hopkins Honda if anyone ever is looking for a place to buy a new Honda.

    But that's not to say I'm against getting rid of that business model - especially if it saves the industry and cuts out the middle man so we can all save oodles of money.

    And while I buy 90% of my books at amazon, I still love going to B&N, buying a coffee and browsing around.
  • DDB
    The dealership or stealer-ship offers quite a bit for some people. I know that some people have their cars serviced exclusively by the dealer. Some people wouldn't want to go to an independent shop. You can't "kick the tires" on the Internet. You can't really see what the color of the vehicle looks like in the real world and I still think that test driving is important. Maybe these could happen at this central location.

    Could we not apply this idea to all retail? What does Barne and Nobles offer to the consumer in their brick and mortar store that Amazon.com doesn't?

  • grandlarsony
    Funny. My boss and I were talking about this in the shop yesterday and he came up with a somewhat related idea. Abolish car dealerships, everyone shops and buys their cars on the internet, and delivery is taken at some central location. His questions was, "What does the dealership offer to the consumer?" It's a really good question.
  • houlios
    I think you are right. The scale of investment to mass produce an automobile is almost incomparable to any other industry. From what I've read, there are all sorts of weird/awesome/bizarro cars being built but to take the next step to mass producing them is almost impossible.

    Tesla Motors is a great example.
    http://en.wikipedia.org/wiki/Tesla_Motors

    Hell, even GM is having this problem. They have been able to make Volt prototypes but they can't make the cars cheap enough to mass produce.
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